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Crooks 'cram' phone bills with bogus charges Sept. Crammers work on volume.
That made it possible for crammers to charge for services that were not requested or authorized. Jennifer Perrigo got crammed.
She works for a swimming pool contractor in Oakland Park, Fla. Perrigo called the vendor to complain.
Not only was she treated rudely, she was played a tape that supposedly had her approving the charge. It was absolutely disgusting and I was very angry. Cell phone users have become comfortable downloading content and having it billed to their wireless.
In the first three months of this year, more than 2, people filed cramming puone with the FCC. Without knowing it, you could be ing up for a monthly membership that will be automatically billed to your cell phone via your wireless carrier. And get this — the criminal was in jail at the time.
Last month Willoughby Farr pled guilty to mail fraud for that scheme. He was sentenced to another 21 years behind bars. Feds score another huge victory This week a U.
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District Court permanently shut down a California Internet service provider thajland Inc The Federal Trade Commission had charged Inc21 with cramming tens of thousands of people Wives seeking sex tonight MI Dundee 48131 businesses across the country for a variety of Internet services they never ordered. Some of the victims were told they were being called simply to verify business contact information.
Others were never contacted at all. People who declined the offer were billed anyway via their local phone company. Read the FTC press release. What are wireless companies doing? The industry says it works very hard sa make sure the third-party vendors it bills for are legitimate and follow the consumer protection standards set by the Mobile Marketing Association.
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According Black Sheffield woman pussy MMA guidelines, mobile content providers should have a customer confirm the purchase of an add-on service such as joke of the day, enhanced voice mail or sports scores twice before acult bill for it. Attorney Rafey Balabanian, who has sued numerous companies for cramming, says wireless companies do more than pass along third-party charges to their customers.
So they know about the thalland. They benefit from it. Breyault is also concerned about what happens when people complain to their wireless company about being crammed.
All too often, he says,the phone company tells customers there is nothing it can do. They are told to contact the company that crammed them.
We're here to help
The Wireless Association says this has reduced cramming complaints. Protect yourself The best protection is vigilance.
Anytime you give your phone to an unknown aduot you open yourself up to being crammed. Be suspicious of all offers for prizes or free stuff from unknown companies that require you to provide your cell phone.
What travelers are saying
Read your monthly phone bill very carefully. You can check online in between statements. If you find something questionable, talk to your phone company.
Demand a refund. Let them know you are their customer and you expect their help. In many case, complaints result in lawsuits which get money back for victims. Herb Weisbaum.